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Our bots will scrape the entered IP Address or URL to confirm your selection is accurate. If it is not deemed correct, a human will manually review the request in a timely manner, but this could take between 2-3 business days.

Premium Support customers, by entering your "Premium Support Token", this allows entries to be pre-approved for real-time updates.

To Whitelist an IP, please select " *** Whitelist IP *** " from the category dropdown menu. This will not change the category for the IP. It will only whitelist it, along with keeping its previous category. You will need to enter the Premium Support Token for your organization.

NOTE: Once the change has been implemented, you may need to refresh your device's cache if problems persist. Please refer to: Checkpoint Support | Fortinet | Palo Alto Networks